Interested in a Management position at our new upcoming Financial Center in
Stephenville?
EECU is seeking an energetic, self-motivated Financial Center Manager who is focused on
taking care of our members and creating a member-centric environment.
*This will be for our upcoming Stephenville Financial Center at Tarleton State
University. We are seeking candidates located within 20 miles of Stephenville.
The financial center manager is focused on building lasting relationships with members,
building relationships in the community, and with employees. The manager will direct all
aspects of the financial center and is responsible for growing the business related to loans,
deposits, and ancillary products and referrals. In addition, the manager will coach and
mentor all employees to ensure expectations are met. The financial manager will be
responsible for direct oversight of the financial center. This position is responsible for
driving financial center performance, sales growth, member satisfaction through visible
leadership, performance management, collaborative key partnerships, prioritization,
planning, and problem resolution while adhering to assigned center P&L and budgets.
Responsible for compliance of all Federal and State rules and regulations pertaining but
not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy
Regulations, Reg DD, Reg E, Reg CC, Reg Z, Reg B, FCRA/FACTA, and Service Members Civil
Relief. Required to attend initial and ongoing annual Bank Secrecy Act training.
Job responsibilities:
• Creates a member centric financial center culture that focuses on creating
exceptional member experience.
• Through visible leadership, encourages team members to provide an exceptional
member experience along with an engaging culture
• Ability to set the tone of the financial center to provide an exceptional member
experience and culture.
• Ensures that members are educated in how to use the EECU mobile banking as
needed.
• Participates in community events to build the EECU brand and focused on building
partnerships with local community market.
• Responsible for coaching, developing, motivating and supporting employees to
ensure overall financial center goals and targets are met.
• Ensure that a control environment and procedures are followed for the financial
centers.
• Drives overall financial center performance, sales growth, member satisfaction
and other key categories.
Candidates for EECU should possess the following knowledge and skills:
• Three to five years minimum experience in retail financial services, financial center
leadership or related experience.
• A significant level of trust, credibility and diplomacy is required for this role. Must be
capable of exercising highest level of discretion on both internal and external confidential matters including direct and indirect reports and outside vendors.
• Proven leader with outstanding leadership experience, with a proven successful
record of coaching and empowering employees to improve results.
• Ability to organize and manage competing priorities effectively.
• Excellent member and business focus, with strong change management,
communication, and interpersonal skills.
• Must be able to perform responsibilities with composure under the stress of
deadlines / requirements for extreme accuracy and quality and/or fast pace.
• Must be able to effectively handle multiple, simultaneous, and changing
priorities.
• Experience coaching employees and leadership to increase production, sentiment,
and overall retail performance. Ability to successfully influence employee
behaviors.
• Experience with sales processes, operations, and data analytics.
• Must possess problem-solving and resolution skills. Ability to identify and break
down complex business problems and develop recommendations.
• Must be an excellent communicator both oral and written. Excellent organization
and time management.
• Must be proficient in Microsoft Office applications.
• High School Diploma or equivalent. College Degree preferred
• Financial Center hours: Monday-Friday 9am-6pm, Drive thru 8am-6pm,
Saturdays 9am-1pm
• EECU will, in compliance with applicable law, evaluate an applicant's credit history.
Only applicants with good credit history will be considered for open positions.
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