Description
Anatgaurd is seeking an Entry-Level IT Support Technician with a strong passion for technology, a problem-solving mindset, and a desire to grow in the IT field. This is an excellent opportunity for someone early in their careerwith 12 years of hands-on experiencewho wants to gain exposure across different industries and environments including shipping, healthcare, and funeral services.
Were looking for someone who is comfortable with both remote and on-site support, has solid communication skills, and enjoys working directly with clients in a fast-paced, collaborative environment.
Key Responsibilities
Provide remote technical support (~60%) via phone and ticketing system (Halo)
Deliver on-site hands-on support (~40%) across client locations in Connecticut and NYC
Troubleshoot and resolve hardware, software, and network issues (primarily Windows-based)
Triage alerts and technical issues related to Outlook, printers, and user devices
Maintain accurate records of issues and resolutions in the ticketing system
Assist with cloud-based tools and services, primarily Microsoft 365
Participate in ongoing improvement efforts related to automation and security
Collaborate with a team of engineers and contribute to a strong, friendly team culture
Skills
Help desk support, Help desk, IT Support, Windows 10, Windows, Service desk
Top Skills Details
Help desk support, Help desk, IT Support, Windows 10, Windows, Service desk
Additional Skills & Qualifications
What Were Looking For
Passion for technology and self-driven to learn (home lab, side projects, tinkering encouraged!)
Strong communication and interpersonal skills
Basic proficiency with PowerShell is a plus
Exposure to Microsoft 365 ecosystem (Exchange Online, OneDrive, Teams, etc.)
Understanding of basic networking, Windows OS (90%), and light Linux (5%)
A valid drivers license and willingness to travel 12 days per week to client sites
Flexible and adaptable with time and tasks; work hours generally between 74 or 85
Prior exposure to ticketing systems (e.g., Halo) is helpful but not required
Interest in security, scripting, or automation is a strong plus
Associates or Bachelors degree in IT, Computer Science, or related field preferred
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $24.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Milford,CT.
Application Deadline
This position is anticipated to close on Aug 8, 2025.
h4> About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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