Job Description

Position Overview
As a Server/Host at Pearl Box, you’ll be the first point of contact for our guests while also providing attentive, engaging table service. This role is perfect for someone who thrives in a fast-paced, guest-focused environment, can move seamlessly between greeting and seating guests, and delivering an exceptional dining and beverage experience.

Responsibilities

• Warmly welcome and greet all guests upon arrival.

• Manage reservations and walk-ins using our booking system.

• Communicate wait times and seating arrangements clearly.

• Escort guests to their tables and ensure they are comfortable.

• Take food and beverage orders accurately and efficiently.

• Deliver menu items promptly while maintaining high service standards.

• Anticipate guest needs and provide attentive, personalized service.

• Collaborate with the bar and kitchen teams to ensure smooth service flow.

• Assist in maintaining a clean, organized, and inviting dining room and host stand.

• Process guest payments accurately and efficiently.

Qualifications

• 1+ years of hospitality experience (serving, hosting, or both) in a high-volume or upscale environment preferred.

• Strong communication and interpersonal skills.

• Ability to multitask and adapt to shifting priorities.

• A polished, professional, and friendly demeanor.

• Familiarity with POS and reservation systems a plus.

• Must be able to stand and walk for extended periods.

• Ability to recognize notable celebrities and public figures, both within and outside the hospitality industry, is a plus — as you’ll often be the first point of contact at the door.

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