Job Description
As an Entry-Level Help Desk Technician at our MSP (Middleground), you will play a crucial role in providing technical support and assistance to our clients. You will be responsible for responding to customer inquiries, diagnosing and resolving technical issues, and escalating problems when necessary. This position offers an excellent opportunity for individuals seeking to begin their career in the IT industry, with exposure to a wide range of technologies and client environments.
Key Responsibilities:
Required Skills and Qualifications:
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