Job Description
Job Description:
Support our customers by responding to their questions via live chat and email. Help with orders, prescriptions, and general inquiries — no phone calls required.
Responsibilities:
Respond to customer inquiries via chat and email
Provide order updates and prescription assistance
Escalate complex issues to internal teams
Keep accurate and HIPAA-compliant records
Requirements:
1–2 years of online customer support experience
Excellent written communication skills
Ability to multitask and stay organized
Experience with tools like Zendesk or Freshdesk
Benefits:
Work-from-home flexibility
Paid training
Wellness allowance
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare...
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