Job Description

Job Description

The Retirement Benefits Coordinator supports the day-to-day administration of the company’s 401(k) and profit-sharing plans for a population of over 3,000 employees. This role focuses on accurate processing, recordkeeping, and employee support to ensure retirement plan operations run smoothly and in compliance with regulatory requirements. The Coordinator partners closely with payroll, benefits leadership, and external vendors, providing timely assistance to employees and ensuring all transactions are handled with accuracy and confidentiality.

Essential Job Functions

Enrollment & Plan Administration

• Coordinate new hire and eligibility-driven enrollments, including distribution of 401(k) enrollment kits and setup in the payroll system.
• Process participant updates such as contribution changes, loan requests, and address corrections through the sponsor website.
• Maintain secure, organized electronic records of 401(k) documents, enrollment forms, and payroll deduction authorizations.
• Support accurate biweekly payroll processing for employee deferrals, company contributions, and profit-sharing allocations.

Compliance Support & Reporting

• Review deferral changes, loan repayments, and contribution limits for accuracy; escalate discrepancies as needed.
• Assist with preparation of annual compliance reporting (e.g., Form 5500, census files, nondiscrimination testing).
• Generate recurring reports (biweekly, monthly, quarterly, annual) to support audits, leadership reviews, and vendor requirements.
• Monitor loan activity and assist in identifying potential defaults.

Employee Service & Communication

• Respond to employee inquiries (calls and emails) regarding eligibility, contributions, loans, and distributions.
• Provide clear explanations of 401(k) processes to employees with varying levels of financial knowledge.
• Collaborate with the Benefits Manager/Director, payroll, and other internal teams to resolve issues.

General Support

• Provide coverage during peak workload periods, audits, or staff shortages.
• Contribute to departmental projects and process improvement initiatives as assigned.
• Participate in departmental meetings, training sessions, and quality improvement initiatives.
• Perform additional project-related duties as assigned.

Note: The list of tasks is illustrative and not a comprehensive list of all functions performed by this position.

Other Essential Tasks/Responsibilities/Abilities

• Must be consistent with Femwell’s core values.
• Professional and tactful interpersonal skills with the ability to interact with a variety of personalities.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with proven ability to meet deadlines and work under pressure.
• Ability to manage and prioritize multiple projects and tasks efficiently.
• Must demonstrate commitment to high professional ethical standards and a diverse workplace.
• Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures.
• Must maintain compliance with all personnel policies and procedures.

Education, Experience, Skills, and Requirements

• Education/Experience: Bachelor’s degree in Business, HR, or related field preferred; minimum of 1 year of experience in retirement plan/401(k) administration or related HR/benefits function.
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Strong Excel knowledge (formulas, pivot tables, v-lookups). Experience with HRIS and payroll systems (e.g., Prism, or similar).

Job Tags

Similar Jobs