Bank Teller/ Customer Service Representative Job at TWIN CITY BANK, Longview, WA

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  • TWIN CITY BANK
  • Longview, WA

Job Description

Job Description

Job Description

Job Summary

  • Receives and pays out money, and keeps records of money involved in financial transactions. Complies with all Bank policies and regulations. "Minimum Experience: 2 years in banking".

General Accountabilities

  • Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
  • Cashes checks and pays out money after verification of signatures.
  • Enters customers' transactions into computer to record transactions, issuing computer generated receipts.
  • Places hold on accounts for uncollected funds.
  • Orders daily supply of cash.
  • Counts incoming cash.
  • Balances currency, coin, and checks in cash drawer at end of shift.
  • Explains and promotes products or services such as, Merchant Card services, Credit Cards, Payroll services, Deposit, Savings and Certificate of Deposits, Online Banking, etc.
  • Opens new accounts.
  • Removes deposits from, and counts and balances cash in, automated teller machines.
  • Accepts loan payments.
  • Answers incoming calls and direct them to appropriate personnel.
  • Provide outstanding customer service at all times.
  • Make credit card cash advances, cashiers check and money orders.
  • Performs other related duties as requested or assigned.
  • Responsible for complying with bank policies, BSA and related laws.
  • * The company reserves the right to add or change duties at any time.

Job Qualifications

  • Minimum Experience: 2 years in banking.
  • Preferred Experience: 2 years, or equivalent combination of education and experience.

Competencies

  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.
  • Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Works well in group problem solving situations; Uses reason.
  • Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates group presentation skills; Participates in meetings.
  • Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and returns.

Skills: Mathematical

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Skills: Administrative

  • Assemble and organize numerical data
  • Enter customer information and transactions into database

Physical Demands

  • Occasionally required to sit.
  • Occasionally required to walk.
  • Required to stand for long periods of time.
  • Occasionally required to use hands to finger, handle, or feel.
  • Occasionally required to reach with hands and arms.
  • Occasionally required to talk or hear.
  • Occasionally required to bend, lift or climb.
  • Occasionally required to lift moderate weights (25-50 pounds).
  • Finger dexterity required.
  • Hand coordination required.
  • Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

Work Environment

  • Exposure to adverse conditions.
  • Exposure to moving mechanical parts.
  • Exposure to fumes or airborne particles.
  • Exposure to outside weather conditions.
  • Possible risk of electrical shock
  • Possible risk of radiation and vibration.
  • The noise level in the work environment usually is low.
Company Description

Commercial Bank located in Longview Washington.

Company Description

Commercial Bank located in Longview Washington.

Job Tags

Shift work,

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