Study Participant Call Center Representative - Spanish Bilingual Job at Celerion, Tempe, AZ

R2dZR0x4WU1XNVZvWUlEQWdTWWxIUDk0V0E9PQ==
  • Celerion
  • Tempe, AZ

Job Description

Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster.


Spoken Spanish-English bilingual fluency is required in our Call Center. In this role, you will answer inbound calls from members of the public interested in participating in our Phase 1 clinical drug trials. You will screen callers for study eligibility, and then collect and enter personal data for those eligible to participate. You will also make outbound calls to schedule appointments, as needed.

This is a Benefitted Full-Time role which works 40 hours per week. The Call Center operates Monday-Saturday.

Requirements:
  • High school diploma or GED
  • Minimum 1 year of prior call center experience is required
  • Bilingual Spanish-English fluency is required
  • Prior data entry experience is required
  • Must be 18 years of age
  • Must demonstrate excellent communication and customer service skills
Please Note:
  • Candidates must have the ability to work a flexible schedule Monday-Saturday.
  • Initial training occurs for 4-6 weeks during shifts scheduled 9AM-3PM.
  • Once training concludes, the regular work schedule is 40 hours per week
  • Training is onsite at our Screening Center in Tempe, AZ.
  • Work may shift to home-based (within in the Phoenix, AZ metro area) after 90 days of good performance post-training.

$17.50 - $17.50 an hour

Celerion Values: Integrity Trust Teamwork Respect

Are you ready to join our team?

Celerion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, marital status, qualified protected veteran status, or disability.

Job Tags

Full time, Flexible hours, Shift work, Saturday,

Similar Jobs

The Borgen Project

Writer/Journalist Internship Job at The Borgen Project

 ...0 million people in developing countries. Writer/Journalist Internship: The role is focused on content creation for BORGEN Magazine (...  ...Blog ( This is a part-time 12-hours per week, 12 week, unpaid remote internship. If your availability is limited, you can work ahead... 

Household Staffing

Live In Property Manager Job at Household Staffing

 ...seeking a world-class, highly experienced Property Manager to oversee their residences and provide...  ...best in class service. This is a live-in position (private accommodations provided...  ...operations.~Must be willing to live on-site (private staff accommodations provided).... 

BOEING

Chief Engineer - Navy (Senior/Lead) Job at BOEING

 ...Chief Engineer Navy (Senior/Lead) at BOEING summary: The Chief Engineer Navy (Senior/Lead) at Boeing leads technical teams overseeing Navy programs such as F/A-18 and MQ-25, ensuring safety, quality, and product integrity throughout design, development, and production... 

Sunnyside Manor

Kitchen Helper Job at Sunnyside Manor

 ...Position Summary: The Kitchen Helper is responsible for maintaining a clean, safe, and sanitary kitchen environment in accordance with facility standards and regulatory guidelines. This position supports the Food Service Manager by performing cleaning, dishwashing,... 

Nport Staffing (Manhattan NYC)

School-Based Occupational Therapists (OTs) & Physical Therapists (PTs) Job at Nport Staffing (Manhattan NYC)

 ...healthcare professionals in public and private schools throughout New York City. Location:...  ...seeking dedicated and compassionate Occupational Therapists (OTs)and Physical Therapists (PTs)to...  ...positions involve providing school-based therapy services to students from Pre-...